Shipping policy

Shipping Policy

Effective Date: September 14, 2026

At Go Buy, we are committed to delivering your orders safely and conveniently across the United Arab Emirates (UAE).

  1. Delivery Area

Go Buy currently offers delivery within the United Arab Emirates only. We do not currently offer international shipping.

  1. Delivery Time

Orders are generally delivered within 2–5 business days.

Delivery times are estimates and may vary depending on the delivery location, courier operations, public holidays, weather conditions, or other circumstances beyond our control.

  1. Shipping Charges

Go Buy currently offers FREE shipping on eligible orders.

There are no additional shipping charges unless specifically stated at checkout.

  1. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders.

Payment is collected by the courier when the order is delivered.

  1. Order Tracking

Go Buy does not currently provide tracking numbers for orders.

Customers may receive delivery-related communication by email when applicable.

  1. Delivery Attempts

The number of delivery attempts is determined by the courier.

If the courier is unable to deliver an order, the courier may contact the customer or follow its standard delivery procedures.

  1. Customer Availability

Customers should ensure that someone is available at the provided delivery address to receive the order.

If the customer is unavailable, the courier will handle the next delivery step according to its standard procedures.

  1. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an incorrect or incomplete address causes a delivery delay or failure, Go Buy may not be responsible for the resulting delay.

  1. Remote Areas

Go Buy does not currently guarantee delivery to all remote or restricted areas within the UAE. Delivery availability may depend on the courier.

  1. Weekends and Public Holidays

Delivery schedules may vary during weekends and UAE public holidays. Orders placed during holidays may require additional processing or delivery time.

  1. Delivery Delays

Go Buy is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, weather conditions, public holidays, incorrect address information, or other unforeseen circumstances.

  1. Damaged Packages

If your order arrives damaged, please follow our Return & Refund Policy and submit a return request through