Privacy Policy

Effective Date: September 14, 2026

At Go Buy, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or use our website, we may collect the following information:

• Full name

• Phone number

• Email address

• Delivery address

• Order and purchase details

• IP address and device-related information, where applicable

• Other information you voluntarily provide to us

We do not collect or store online payment card details for Cash on Delivery (COD) orders.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Arrange delivery to your provided address

• Contact you regarding your order

• Respond to customer service requests

• Send promotional or marketing emails, where applicable

• Improve our products, services, and website

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable legal requirements

3. Cash on Delivery

Go Buy currently offers Cash on Delivery (COD) as a payment option.

Payment is collected when your order is delivered. We do not require you to provide online payment card information for COD orders.

4. Sharing Your Information

We may use your information when necessary to fulfill your order and provide our services.

For example, information required for delivery may be provided to the delivery service responsible for delivering your order.

We do not sell your personal information to third parties.

5. Marketing Emails

If you receive promotional emails from Go Buy, you may unsubscribe from marketing communications at any time by using the unsubscribe option included in the email or by contacting us.

Transactional emails related to your orders may still be sent when necessary.

6. Cookies

Our website may use cookies or similar technologies to support basic website functionality and improve your browsing experience.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

7. Data Retention

We retain personal information only for as long as reasonably necessary for business, order fulfillment, customer service, legal, accounting, and other legitimate purposes.

When information is no longer required, we may securely delete or anonymize it.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Your Privacy Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business or legal requirements.

10. Children

Our website and services may be used by customers under the age of 18. If a minor provides personal information, a parent or legal guardian should ensure that the use of our services is appropriate and, where required, provide consent.

11. UAE Customers

Go Buy currently provides its services within the United Arab Emirates (UAE). We handle personal information in accordance with applicable laws and regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us through our Go Buy email address.

When contacting us about your personal information, please provide enough information for us to identify your request.